The support board is a powerful solution for communicating with your users. Chat system, full ticket, special membership system and much more. Support Desk and chat plugin for PHP. The most complete solution for providing support to your audience. The first PHP Plugin that carries a complete bot integration is powered by APIS. AI by Google. The first PHP Plugin with the full Slack integration to read and send messages directly from Slack. Slack integration is the cheapest and the best of today.
The Support Board has quite a lot of features:
Support and chat features:- Full sync of slow chats-send and receive direct user messages.
- Works immediately – installation and use immediately by simply inserting a short code.
- Rich messaging-Dialogflow sends rich messages to the system bot.
- Bot-integrates a multilingual bot that has been powered by API. AI.
- Email notifications-Notify users and agents by email when a reply has been received.
- Ticketing system-a fast, robust, and user friendly ticket system.
- 100% responsive-fully responsiveness for smartphones and other tables or devices.
- Agents and users – easily add and edit users and agents on the admin side.
- Multilingual-has been fully translated on the admin side and front-end side. 100% compatible with WPML and even Right To Left direction (RTL) is available. Frond-End has been translated in 13 languages: English, Spanish, Portuguese, Chinese (Simplified and 中文), Chinese (traditional 繁體 中文), Arabic (العربية), Dutch, Italian, Russian, Japanese, French, Deutsch, Polish.
- User System Buil-it-system specific user for registration, login and admin.
- Entry and Registration Forms-special registration forms are supported with four optional fields. Users can log in with their username or email.
- Scroll box-The support desk can use a scroll box container that makes the scrollable area go inside, the box can also have full bandwidth.
- Layouts-You can choose whether to display profile pictures or not in registrations or conversations.
Chat features only:
- Unified Administration-Manage support and chat of tickets and chats in one place.
- Chat heading style-Customize your chat design by adding a background image and a logo or brand image.
- Voice-Play sounds when a user receives a new message.
- Members and guest users-show chat only for registered users or for everyone. Unregistered users will be automatically signed in to the list as a guest.
- Welcome message-Send messages to new users in an automated way. The message is only sent first time when a user visits your website and can play the message sound.
- Follow-up message-Chat can automatically send a follow-up message if no agent or bot replies within 15 seconds. Customize text messages and set up Whatsapp and Facebook Messenger links.
Other Additional features:
- Has the best performance of 37kb from JS and 16KB from CSS. Google fonts can be disabled in the admin.
- Regular updates As for all of our products, we guarantee constant updates and bug fixes.
- The developer API is very easy to use but powerful APIs are available for Javascript and PHP.
- Color change color for chat.
- Change image icon on chat.
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